(TRUNEWS) Some customers of Deutsche Bank are having problems withdrawing cash from ATMs, and also experiencing issues in paying by debit card. According to the Facebook and Twitter pages of the bank, here are increasing reports of account holders unable to access their funds electronically, according to Der Spiegel.
A German bank spokeswoman first declined to comment on the problem, but later conceded that there was ‘a technical glitch’ in online banking. Deposits and withdrawals were sometimes partially displayed twice or not ready, the bank said. However, the bank insisted that none of the these ‘double deductions’ have taken place.
These glitches Apparently slipped some accounts into the red due to the alleged double deductions.
“I could not pay by card. By double counting our account is in the red. Also I could not withdraw money, because our credit limit is not sufficient,” wrote a user on a Facebook.
Personnel are working on the fastest possible correction, the bank said. The customers themselves would not need to do anything, as the correction would be automatically made.
Deutsche Bank has been suffering a number of issues of late. The most recent, according to the International Business Times, includes two former Deutsche Bank traders have been formally charged for allegedly taking part in a scheme aimed at manipulating London Interbank Offered Rate, the US Department of Justice said.
The probe was launched after allegations the pair were involved in a scheme to manipulate the US Libor in favour of themselves or the German bank. Libor rates are based on what lenders indicated they would pay if they borrowed from other banks and the rates act as a guideline for financial products worth trillions of dollars.
TRUNEWS previously reported that Deutsche Bank is one of several European banks that are prime targets for hackers. German banks are increasingly being attacked by criminals using information technology to hack into their systems, the head of Germany’s banking watchdog told a newspaper.
The post Deutsche Bank Experiences ATM Failures, Double Posting Errors appeared first on TRUNEWS with Rick Wiles.
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